Terms and Conditions

Please take the time to carefully read our policy.

Scheduling step for a new client:

Currently, appointments can only be made via email.
Before accepting, a new client will get an email with questions.
For new clients to secure a spot, a $50 deposit is required.
After booking, a new client should expect to get an email or SMS with the intake form.
Fill out this form as soon as you get it or at least 2 hours before your appointment time.
If a client's health history changes, they must notify the therapist in advance of each session.

Before and after the appointment:

If you have pets at home, please put them away to protect them in case the therapist tips over and interrupts the session.
The ideal spot for the service is wherever the client is most comfortable; a darker area is preferred.
While the client is undressing and getting dressed, the therapist needs a bathroom to wash their hands before and after.
15 to 20 minutes prior to the scheduled appointment, the therapist will arrive for setup.
Clients expect to be serviced for the full time scheduled if the therapist is unable to arrive on time due to circumstances.
Before the session begins, the therapist may review the intake form, and at the conclusion of the session, the therapist may go over the soap note.

For Private Massage Parties:

When you're ready for a massage, that's the ideal time to schedule an appointment. Not right before or right after a party.
While the therapist sets up, each person getting a massage will be handed an intake form to complete.
Each person may be asked a few questions by the therapist before and after.
Once a client has filled out the intake form and is ready for treatment, the massage begins.
The massage table requires a few minutes to be sanitized after each usage.
A disposable sheet and face cradle will be used on the massage table.
For your comfort, feel free to use your own towel on top of the disposable sheet.
If a client would rather not drape as much, the therapist will provide a towel to cover your private areas.
Undraping is not permitted for Private Massage Party; if anyone requests it, the therapist will be terminated or leave without refund.

During the service:

In all cases, draping is required.
Clients have the option to cover intimate parts with a large towel or completely drape, kindly be specific while making an appointment.
For client preference, Clients can choose a light sheet instead of a blanket or cover with large towel for private areas
Either our hypoallergenic oil or our soothe and relax oil will be applied. Both are free of scent.
Electricity is required for the therapist to utilize a heating pad and towel warmer during the session.
No bedroom is an exception for male clients.

Traveling fees:

Travel fees are not included in the price; they are $25 per trip within 15 miles and $2 for each additional mile.
For a pricing quote, please contact me prior to making an appointment.

Payment:

Cash, credit cards, and Apple Pay are accepted for the remainder of the service.

Cancellation, Reschedule, Refund

Cancellation/Reschedule:

Rescheduling needs to be made at least 24 hours prior to the initial appointment.
For cancellations, clients must provide more than 24 hours' notice to avoid a 50% late fee.

Refund:

We reserve the right to terminate and leave right away if we feel unsafe or disturbed; there will be no refunded.
If the massage service must be terminated earlier, there will be no refund.
In any event, if we are unable to contact you within 20 minutes of our arrival, the session will be canceled and there will be no refund.
In the event that there is not enough space when the therapist arrives, we reserve the right to terminate the session without providing a refund.

Every session will be monitored by friends and family to ensure the therapist's safety.
They would not have access to the medical records of the client, but they would have the client's name, address, and phone number.
While en route to the client's residence, the therapist will check in with them.
The therapist has the right to cancel and depart without providing a refund if they notice something potentially dangerous or uncomfortable both before and during the service.
In the event of a client emergency, the therapist will contact the number that was given or 911 if the client is in danger or cannot be reached by the emergency contact.
In any dangerous scenario, therapist have a right to call law enforcement or 911.
We do not allow clients to contact me anything other than booking an appointment or services; if this occurs frequently, you will be banned.

81 MASSAGE has the right to make changes to any of the aforementioned rules at any time.